1. Overview
Vaultiyo Limited ("Vaultiyo") complies with the Digital Millennium Copyright Act of 1998 ("DMCA") and takes copyright infringement seriously. We will respond promptly to valid copyright complaints and remove or disable access to infringing material in accordance with the procedures described in this policy.
Vaultiyo also provides creators with automated watermarking and DMCA monitoring tools to help protect their own content from unauthorised distribution. These tools are described at vaultiyo.com/content-protection.
Creator protection: Vaultiyo actively monitors for unauthorised distribution of creator content. Creators can also file takedowns directly from their dashboard without needing to contact us separately.
2. Safe Harbor
As a service provider hosting user content, Vaultiyo qualifies for the DMCA safe harbor provisions under 17 U.S.C. Section 512(c). This means Vaultiyo is not liable for copyright infringement by users provided that:
- We did not have actual knowledge of the infringing material
- We are not financially benefiting directly from the infringement
- We act expeditiously to remove or disable access to infringing material when notified
Vaultiyo maintains the safe harbor by complying with all requirements including maintaining a designated copyright agent and implementing a repeat infringer policy.
3. Filing a Takedown Notice
If you believe that content hosted on Vaultiyo infringes your copyright, you may submit a DMCA takedown notice to our designated copyright agent. Your notice must include all of the required elements described in Section 4 below.
Takedown Process
- Submit your notice to [email protected] with all required elements
- We acknowledge receipt within 1 business day
- We verify the notice meets legal requirements
- We remove or disable access to the identified content promptly
- We notify the content uploader that the content has been removed
- The uploader has 10 business days to file a counter notice if they believe the removal was in error
- If no counter notice is received, the content remains removed
Important: Submitting a false or fraudulent takedown notice may expose you to legal liability under 17 U.S.C. Section 512(f) including damages, attorney fees, and other costs. Only submit a notice if you have a good faith belief that the identified material infringes your copyright.
4. Takedown Notice Requirements
A valid DMCA takedown notice must include all of the following elements under penalty of perjury:
- Your signature — A physical or electronic signature of the copyright owner or a person authorised to act on their behalf
- Identification of the work — Identification of the copyrighted work claimed to have been infringed. If multiple works are covered, a representative list is acceptable
- Identification of the infringing material — Identification of the material claimed to be infringing and information reasonably sufficient for us to locate it on our platform (for example, the URL of the infringing page)
- Your contact information — Your name, address, telephone number, and email address
- Good faith statement — A statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law
- Accuracy statement — A statement that the information in the notice is accurate, and under penalty of perjury, that you are the copyright owner or are authorised to act on the copyright owner's behalf
5. Filing a Counter Notice
If you are a creator whose content has been removed following a DMCA takedown and you believe the removal was made in error, you may file a counter notice. A counter notice asserts that the removed content does not infringe the complainant's copyright or that you have a licence or legal right to use the material.
Counter Notice Process
- Submit your counter notice to [email protected] within 10 business days of removal
- We forward your counter notice to the original complainant
- The complainant has 10 to 14 business days to notify us they have filed a court action
- If no court action notification is received, we restore the content
- If a court action is filed, the content remains disabled pending the outcome
Note that filing a counter notice does not guarantee that your content will be restored. If the original complainant provides evidence of a court filing, the matter proceeds through the legal system.
6. Counter Notice Requirements
A valid counter notice must include all of the following under penalty of perjury:
- Your signature — A physical or electronic signature
- Identification of the removed material — Identification of the material removed and the location at which it appeared before removal
- Statement under penalty of perjury — A statement under penalty of perjury that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification
- Consent to jurisdiction — Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if outside the United States, any judicial district in which Vaultiyo may be found), and that you will accept service of process from the person who filed the original takedown notice
7. Repeat Infringer Policy
In accordance with 17 U.S.C. Section 512(i)(1)(A), Vaultiyo has adopted a policy of terminating accounts of users who are found to be repeat infringers of copyright.
A repeat infringer is defined as a user who has had content removed in response to two or more valid DMCA notices within a 12 month period. Upon a second valid notice, Vaultiyo will issue a formal warning to the user. Upon a third valid notice within the same period, the user's account will be permanently terminated.
Accounts terminated for repeat copyright infringement are not eligible for reinstatement. Any outstanding earnings owed at the time of termination are handled in accordance with our Terms of Service.
8. Abuse of the DMCA Process
Vaultiyo takes seriously any attempt to weaponise the DMCA takedown process to harass creators or remove lawful content. If we determine that a takedown notice was submitted in bad faith, we reserve the right to:
- Reject the notice without action
- Restore content that was removed based on the bad faith notice
- Terminate the account of the person who submitted the bad faith notice
- Share information about the bad faith notice with the affected creator
Under 17 U.S.C. Section 512(f), any person who knowingly materially misrepresents that material is infringing may be subject to liability for damages.
9. Designated Copyright Agent
DMCA Designated Agent
Vaultiyo Limited
Attn: Copyright Agent
Email: [email protected]
For fastest response, submit all notices by email with "DMCA Notice" in the subject line. Postal notices are accepted but response times may be longer.
Related policies: Content Policy | Content Protection Features | Terms of Service